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In Progress - NEW Access Services Manual
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In Progress - NEW Access Services Manual
Welcome
Who works in the library
Contact Information
TU LLC Policies
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Staff Policies
TU LLC Regulatory Requirements
Evaluation
Student Handbook and Training Packet
Scheduling
Financial Aid
Sling
Availability
Payroll
Human Resources
Pay Schedule
Direct Deposit
Paperwork
Paychexflex
Evaluation
Section 2
Services of the library
Collections
Consultations
Labs
Printing
Course Reserves
Study rooms
Learning Commons
Evaluation
GALILEO
Overview
How to use (when to use)
Troubleshooting
Library Catalog
Overview
How to use (when to use)
Troubleshooting
Finding Books
Library of Congress Classification
How to use catalog (print material)
How to use galileo (eresources)
Evaluation
Printing
Need to know
Policies and cost
copies/scanning
Troubleshooting
Evaluation
Circulation desk duties
What tabs to have open every shift
Answering, transferring phone calls and taking message
Checking and answering emails
Patron counts
Answering patron questions
Overview of OCLC
Locating Patron Accounts
Checking/returning materials into circulation, renewals
Fines and Bills
Course reserves
InterLibrary Loan (ILL)
Evaluation
Daily shift duties
Opening procedures
Greeting Patrons
Shift duties
Tracking Transactions
Closing procedures
Expectations
Log in information or how to find it in the computer
Evaluation
Section 3
Troubleshooting (common issues)
GALILEO
Openathens
Additional training
GALILEO Tutorials
Evaluation
Collections
Books
Over 17,000
eBooks
Over 258,000
Media
Over 800 (DVDs and Audiobooks)
eJournals
Over 27,000
Databases
269
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